Return and Exchange Policy
RD Online Shopping offers a very flexible Return & Exchange policy. If you
are not satisfied with the order, you can easily return/exchange the product
using our Website or WhatsApp. However, there are a few basic rules to be
eligible:
- Product has to be in original &
unused state
- Request
has to be raised within 5 days of delivery
- We
accept the request if there is a mismatch in quality, size, color or design or
in case an item is missing/wrong in a combo order
- In
Case of Return you will get 100% Refund amount in your bank account.
Refund Policy
On cancellation or
return, we return you the order value for prepaid orders. In case of online
payment, the refund will be credited in your source account whereas, for COD,
it will be credited in your bank account provided to us. In Case of Return you
will get 100% Refund amount in your bank account.
Please note if you have received the empty box/missing components, please
give us a call, whatsapp or drop an email within 48 hours of order delivery,
failing which the claim will not be entertained. While we investigate on this
case, request you to please make note of these pointers:
Please do not use the item for which claim is being raised.
